Hillside Surgery Center

Patient Expectations

The care you receive as a patient depends partially on the you. Therefore, you have certain responsibilities as a patient. We want to present these responsibilities to you in the spirit of mutual trust and respect:

  • The patient has the responsibility to provide accurate and complete information concerning his/her present complaints, past illnesses, hospitalizations, medications and other matters relating to his/her health.
  • The patient is responsible for reporting perceived risks in his or her care and unexpected changes in his/her condition to the responsible practitioner.
  • The patient and family are responsible for asking questions when they do not understand what they have been told about the patient’s care or what they are expected to do.
  • The patient is responsible for following the treatment plan established by his/her physician, including the instructions of nurses and other health professionals as they carry out the physician's orders.
  • The patient is responsible for keeping appointments and for notifying the facility or physician when he/she is unable to do so.
  • The patient is responsible for his/her actions should he/she refuses treatment or not follow his/her physician's orders.
  • The patient and their support persons are responsible for being considerate of the rights of other patients.
Hillside Surgery Center
Hillside Surgery Center